The truth of the matter is that after eight years of this program, requiring significant effort by clinicians, hospitals and their staff, with penalties but no rewards, we do not know whether there are any beneficial effects for patients. So this finding may represent a small sample size or regression to the mean over time rather than a change in outcomes. Hospital Readmissions | Agency for Healthcare Research and Quality A classic study found that nearly 20% of patients experience adverse events within 3 weeks of discharge, nearly three-quarters of which could have been prevented or ameliorated. CMS compares a hospitals 30-day readmission rate to the national average for Medicare patients. Fiscal year 2013 hospital readmissions reduction program: measure methodology report. Recurrence or worsening of the original disease because of poor patient compliance, inadequate supervision or follow-up, or just bad luck. Better Information for Better Women's Health - WebMD Kathy Ward, B.S.N., R.N., A.C.M., C.C.M.Manager of Case Management, Johns Hopkins Bayview Medical Center. The penalties assessed to hospitals are CMS savings. ACOs have incentives under the Medicare Shared Savings Program and Pioneer Model to manage care coordination and other factors affecting readmission rates. Patients are most at risk to return to the hospital immediately following discharge. The Relationship between Hospital Admission Rates and One national quality initiative, Hospital to Home (H2H), began in 2009 to improve transitions of care and reduce unnecessary readmissions.29 This joint effort between the American College of Cardiology and the Institute for Healthcare Improvement continues to provide a national clearinghouse of information and tools based upon institutions successful interventions. But readmissions have multiple causes including. Hospital-wide all-cause unplanned readmission (HWR) measure. Unplanned hospital readmission is not always related to the previous visit. Unplanned hospital readmission is not always related to the previous visit. Antibiotic-Resistant Infections I work to understand the motivations of my patients, educate them and, where needed, offer a bundle of services for the highest-risk patients. Johns Hopkins Medicine has a Patient Access Line to support the care transitions of patients over the phone. Are all readmissions bad readmissions? PDF Improving Inpatient Discharge Process to Reduce Readmission The assessment of quality depends on the amount of information available, meaning the fewer patients treated, the less data available; further, estimates may be more unstable for small hospitals given their lower sample size. Jencks SF, Williams MV, Coleman EA. Understanding how to manage your health conditions is an important part of leaving the hospital. Properly constructed process measures have important strengths: if based upon the most robust evidence, they possess strong face validity and do not require risk-adjustment, further lending credibility and interpretability.34 However, several inherent limitations to process measures exist, including: 1) they apply only to those patients who qualify for the measure; 2) they assess only a small fraction of the processes of care that are routinely delivered; and 3) performance on many process measures can reach very high levels for all hospitals, such that they no longer discriminate among institutions.35 Most important, the relationship between quality of care as determined by process performance measures and important patient outcomes has been controversial. The Nationwide Readmissions Database (NRD) is part of a family of databases and software tools developed for the Healthcare Cost and Utilization Project. Several studies have found that patient factors such as age and preexisting comorbidities are important predictors of readmission. In year two, 2,225 hospitals were penalized $227 million and represented 0.2% of total Medicare base payments to hospitals.17 In the second year 1,371 hospitals received lower penalties, whereas 1,074 hospitals received greater penalties; the average penalty decreased from 0.42% to 0.38%.17 The majority of hospitals penalized were large hospitals, teaching hospitals, and safety-net hospitals.18 In both years, the majority of hospitals receiving penalties served low-income patients. Background The management of patients with cancer and concurrent heart failure (HF) is challenging. Hospital Readmissions: Necessary Evil or Preventable Target For Quality There is no reward for lower readmission rates, only a stick for poorer performance. This guide provides key facts and practical tips on women's health. Transitional care, communication of care plans with outside providers and consideration of proper disposition were de-emphasized. The Hospital Compare website provides both mortality and readmission rates so that both are considered;7 however, these measures do not occur at similar rates and they are not of equal importance to patients, so this current side-by-side reporting is imperfect. However, the validity of readmission rates as a measure of quality of hospital care is not evident. 30-day hospital readmissions are an indicator of quality of care; hospitals are financially penalized by Medicare for high rates. See Editor's Perspective by Borden and Nallamothu. Teflon and Human Health: Do the Charges Stick? [Accessed September 3, 2014]; Feng Z, Wright B, Mor V. Sharp rise in Medicare enrollees being held in hospitals for observation raises concerns about causes and consequences. From 2007 to 2015, readmission rates for targeted conditions declined from 21.5% to 17.8%, and rates for nontargeted conditions declined from 15.3% to 13.1% . Conversely, not accounting for the socioeconomic environment disproportionately penalizes hospitals that care for disadvantaged populations, thereby widening disparities in care. Additionally, while an advantage of outcomes measures is their reflection of the entire domain of care leading up to an event, CMS does not suggest specific actions to improve them. An expert panel convened by the National Quality Forum concluded that not accounting for socioeconomic factors might worsen disparities by penalizing these hospitals.46 In MedPACs June 2013 Report to Congress, they proposed comparing hospitals to other hospitals with patients of similar socioeconomic status to account for the differences seen in current computation strategies, but the execution of these suggested changes and approaches to risk adjustment have yet to take shape.10, 47, Much attention has been given to the relationship reported between readmission and mortality measures. : Findings from ASCEND-HF. Many hospitals are or have already attempted to improve their discharge process with the expected outcome of improving readmission. In the Know with 'Dr. Access to community resources and family support can impact the chances that a patient returns to the hospital. Frequently asked questions about billing Medicare for transitional care management services. Therefore, validation of the risk-standardization process is necessary and ongoing. Telephone: (301) 427-1364, AHRQ Publishing and Communications Guidelines, Evidence-based Practice Center (EPC) Reports, Healthcare Cost and Utilization Project (HCUP), AHRQ Quality Indicator Tools for Data Analytics, United States Health Information Knowledgebase (USHIK), AHRQ Informed Consent & Authorization Toolkit for Minimal Risk Research, Grant Application, Review & Award Process, Study Sections for Scientific Peer Review, Getting Recognition for Your AHRQ-Funded Study, AHRQ Research Summit on Diagnostic Safety, AHRQ Research Summit on Learning Health Systems, National Action Alliance To Advance Patient Safety, Taking Care of Myself: A Guide for When I Leave the Hospital, Designing and Delivering Whole-Person Transitional Care: The Hospital Guide to Reducing Medicaid Readmissions, Project BOOST (Better Outcomes for Older Adults through Safer Transitions), Readmissions and Adverse Events After Discharge, Reducing Unnecessary Hospital Readmissions: The Role of the Patient Safety Organization. The reliance on episode-based payments entrenched silos of care, where acute care hospitals were largely incentivized to get patients only well enough to leave the hospital. [Accessed August 30, 2014]; Leppin AL, Gionfriddo MR, Kessler M, Brito JP, Mair FS, Gallacher K, Wang Z, Erwin PJ, Sylvester T, Boehmer K, Ting HH, Murad MH, Shippee ND, Montori VM. But if we look at not only thepenalties but at the change in performance, the picture is far less gloomy. Hospital Readmissions - Johns Hopkins Medicine 3, 4 Historically, nearly 20% of all Medicare discharges had a readmission within 30 days. U.S. Department of Health & Human Services. With most efforts focused on reducing readmissions, there is a potential to overlook the stress and vulnerability patients experience. Hospitalizations account for nearly one-third of the total $2 trillion spent on health care in the United States. [Accessed June 2, 2014]; Fonarow GC, Abraham WT, Albert NM, Stough WG, Gheorghiade M, Greenberg BH, O'Connor CM, Pieper K, Sun JL, Yancy C, Young JB. Group 5 are hospitals with a large percentage of Medicaid patients, patients who have challenges for paying for care, transportation, and language. Preventing 30-day hospital readmissions: a systematic review and meta-analysis of randomized trials. Medicare fee-for-service, all-cause, 30-day readmission rates. Yes. Are All Readmissions Bad Readmissions? | NEJM Hospital 30-day heart failure readmission measure: methodology. [Accessed September 3, 2014]; Krumholz HM, Normand SLT, Keenan PS, Lin Z, Drye EE, Bhat KR, Wang YF, Ross JS, Schuur JD, Stauffer BD, Bernheim SM, Epstein AJ, Herrin J, Federer JJ, Mattera JA, Wang Y, Mulvey GK, Schreiner GC. Readmission to the hospital could be for any cause, such as worsening of disease or new conditions. AHRQ contracted with Boston University Medical Center to develop this toolkit to assist hospitals, particularly those that serve diverse populations, to re-engineer their discharge process. 1 The Medicare Payment Advisory Commission (MedPAC) has estimated . And those improvements were in nearly every county in New York. Are "Low Dose" Health Effects of Chemicals Real? An outcome measure, like readmission, is patient-centered with focus on what matters to patients, caregivers, payers, and society. This includes discharge from an inpatient hospital setting (acute hospital, rehabilitation hospital, long-term acute care hospital), partial hospital, observation status in a hospital, or skilled nursing facility, to the patients community setting (home, domicile, rest home, or assisted living). Discharge to a location, e.g., home, visiting nurse, skilled nursing facility or nursing home that cannot support recovery. This guide provides evidence-based strategies to reduce readmissions and can be adapted or expanded to address the transitional care needs of the adult Medicaid population.
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