Thank you for making our day go off so seamlessly! Great customer service is hard to find these days, but with people as hardworking and as committed to their weddings as Joanna and Sarah are, I know I would be in good hands. This email went out in October 2021 from one of their Wedding Assistants. It was the only place we visited. at the cocktail hour, reception and breakfast the next morning. People loved that they could choose how much and what to eat and I saw several people going back up for more. We are an LGBT couple and everyone welcomed us and our friends warmly. I had my wedding at Water's Edge in July 2015, and it was absolutely perfect! Well worth the money and beautiful scenery as long as you stay away from the huge ugly new building they built! Thanks for making our day so special! She took us through everything step by step, was very helpful and our day went smoothly from beginning to end. The food was excellent and all of our guests told us the same. The attendant assigned to the wedding party went above and beyond. Nancy was amazing to work with and was eager to answer all our questions. change from as she was not very responsive. Share. I found this extremely unprofessional and disrespectful. Nancy did a great job helping us plan and accomodating our Everything was wonderful. The Water's Edge came recommended to me, by a friend. Absolutely outrageous and panic inducing and NOT the type of support or professionalism we needed for wedding planning. Ruby was particularly helpful to my wife and I with whatever we needed. We had previously visited and spent a weekend there last summer. We held our wedding at Water's Edge in July 2021 and couldn't be happier with our decision. We got a lot of compliments on the food and that we had stations as opposed to a plated dinner. Im not sure why an email regarding this wouldnt go out to all of the couples who were working with her. Keith Lindelow She made sure everything we talked about was accomplished, and we were impressed by the rest of the staff as well. Overall, we would highly recommend Waters Edge. Our guests continue to send us messages remarking what a great night it was from the food to the flow of the night. She has been very helpful from recommending wedding vendors, to facilitating the food tasting and rehearsal, to booking our guests rooms! Wedding Sales 860-577-3524 weddings@watersedgeresortandspa.com. Cathy G, Everything was perfect! All staff was friendly and accommodating. Food is incredibly important to me and my family, and Water's Edge did not disappoint. for making us feel special, for supporting our vision, and for putting up with & executing our requests, but most of all for your contribution to making our guests feel special on a truly amazing day. Eventective has Party, Meeting, and Wedding Halls. We had a lobster bake for our dinner and ended the night at the beach bar dancing and enjoying the bonfire. Upon calling the front desk, the staff had a very poor attitude and acted like we were burdening them when we complained. It was a magical fairytale wedding and everything my daughter dreamed of. That being said, there is much more to wedding planning than simply the day of being perfect.. She answered all our questions and was so accommodating. The venue is amazing. Bascomb, our wedding coordinator, was absolutely wonderful. Overall the wedding was great there and I was glad to work with Cindy and would recommend working with her. It was versatile in layout and the direct outside access to the porch was a nice touch. The setting is incredible and we had our cocktail hour outside on one of the patios and our reception in a room that had a view of the water. I highly recommend getting the Surf & Turf - Filet Mignon & Maine Lobster Meat! Hindsight is truly 20/20 and although there are some details I would change about our day, (ie: transportation, weather) there is nothing I would change about our venue. Maggie Had a great wedding at water's edge. The dinner after the ceremony was 5 star and would also suggest having Sunday brunch there as well. It hasn't rained much in weeks and of course it rained. We appreciated that Waters Edge invested We had our wedding at Waters Edge in June 22nd. Six months after our inquiries online, phone, email is when they decided to contact us. Kate was absolutely wonderful from start to finish and I cannot say enough good things about her. My husband and I were planning our wedding long distance and I can't On October 10th I was lucky enough to marry my other half at Water's Edge Resort & Spa. Thank you for sharing your sentiments on how well your special day was at Water's Edge! The wedding staff really took care of our guests and especially the two of us. the beautifully manicured grounds, the flowers, AND as soon as you walk in to check in the first thing you see is a spectacular view of the ocean! Like I said you could really tell at night but still its the point and I was supposed to be taking pictures down by the beach but decided not to and I am glad we didn't because it was a wreck there and I would have been very upset. We instantly fell in love with the place the moment we set foot in it. We loved it. All her suggestions enhanced the day. The Waters Edge is the definition of elegance and romance, and they truly made our wedding unforgettable! Kate was in constant contact, along with our attendant Elton, who was also wonderful. Every Sunday Water's Edge hosts one of the best Sunday Brunches in Connecticut with chef attended crepe, omelette, and carving stations, and dessert bar. We would highly recommend the venue to anyone considering having their wedding here. Our wedding day exceeded our expectations and the staff was more than accommodating. The event staff at Waters Edge understands the importance of providing exceptional care to detail to ensure a worry-free celebration. From the start Maggie was the most amazing wedding coordinator. We can't wait to go back for our 1 year anniversary! How do you know proper etiquette for certain things and how do you know you are making the best decisions?? Everything was Beautiful and the Food was Phenomenal! It was certainly unprecedented - the hurricane scenario - and she was so calm, wise and helpful during the process where we ultimately decided to cancel. Maggie Bascom was extremely responsive and helpful in the planning process and on the day of the wedding. They made us feel so special - particularly with the little added touches (candles in our room, drinks ready for us as soon as we finished one, etc.). There was so much food to choose from. I felt that Carol & Kate went above and beyond the day of my wedding to make sure everything was amazing and it really was. The stayed at the resort for 2 days the day before our ceremony and the day of. We rate our experience as excellent as would have other family weddings at Water's Edge. What I was able to find time for was delicious! It was the most incredible experience of my life. She was accommodating, payed close attention to details, put up with "my crazy" and put our nerve My husband and I got married on September 5, 2015 and it was beyond anything we could have ever dreamed of. Also, the staff at Water's Edge was extremely helpful making sure nothing was in the way. Our wedding coordinator Joanna Anastasio did a phenomenal job. Considering we were paying Waters Edge tens of thousands of dollars to host our wedding, we expected top notch customer service. She did everything she could to help make our wedding great. Room Rates. We were truly treated like kings and queens. We have received rave reviews from our guests about the venue and the staff, we can't thank everyone enough for making our dream wedding possible! Our wedding ceremony was on the lower lawn overlooking the gorgeous ocean, cocktail hour was on the lower deck with the Waters Edge live band playing in the background and we were surrounded by an array of beautifully bloomed flowers. The food was great and our guests commented on how good everything was. She was present throughout the event to make sure that everything went as planned. I used them for my wedding July 16th, 2011. Our planner listened to all of our requests and ensured that our day was just how we had pictured it. WATER'S EDGE RESORT AND SPA - 204 Photos & 319 Reviews - 1525 Boston Post Rd, Westbrook, Connecticut - Resorts - Phone Number - Yelp Water's Edge Resort and Spa 319 reviews Claimed Resorts, Venues & Event Spaces Open Open 24 hours See hours See all 207 photos Write a review Add photo Services Offered Verified by Business Banquets in 4 reviews When it came time for us to p We chose Water's Edge initially because of everything that was included in the wedding package. Facebook. Every package includes a complimentary overnight stay, an anniversary dinner, a couples massage, linens, and a personal wedding manager. We are very appreciative that we were able to give our daughter the wedding that was darn close to the wedding we originally planned. I guess they are just too busy to provide any customer service. Some people might look at the cost per person and think it's expensive but they tak We went to visit this venue during our search for a venue. Water's Edge exceeded all of our expectations in every way, and I strongly recommend it as a wedding venue for any couples looking for a beautiful venu What an incredible place. Every detail was as we requested. The food, staff, grounds, salon (in the shopping area, Salon belle vie), rooms, amenities, etc., were impeccable. I had sent an email to her in October 2021 requesting additional information regarding the room blocks, only to receive a response from a new Wedding Manager letting us know that our previous Wedding Manager was no longer at Waters Edge. We also held our rehearsal dinner and morning after breakfast at the Water's Edge and all of it was perfectly coordinated and organized and I can't really take much credit! He even took the time out of his busy schedule to introduce himself to us at our tasting months before our wedding. Overall my guests were impressed. I cannot wait to go back for our anniversary. Three weeks before my wedding and youre confirming what ballroom Im in?! Reserve. Everything was amazing!! The day of, I only saw my Wedding Manager a total of two times. The packages were so easy to understand- Silver or gold and include all the drinks, f My husband and I got married at Water's Edge June 2018 and we absolutely loved it. I have witnessed over 100, possibly 200 weddings at Water's Edge, but I must say my wedding on May 28, 2017 was by far the bestand it could not have been possible without the staff of Water's Edge. Then we would have to walk through the restaurant and half the hotel to have a cocktail hour in the hallway and a reception in another ballroom. The pasty chef went out of his way during the reception to fix the cake flowers that had been accidentally rearranged by another vendor. These may include services such as a cocktail reception, an open bar, a group tasting, a signature cocktail, and wine table service. For the rescheduled wedding, she was buttoned up, organized and didn't miss a beat. The day of I was disappointed because they set us up to get ready in a room next to the pool maintenance and that was frustrating because we barely had access to the rest of the resortwith that said though they brought us anything we needed from food to drinks. been to in years! Sun 9. There was minimal communication between staff, and lousy communication to my wife and I. No. She was extremely attentive, responsive, and organized. It is a little bit on the pricey side, but with the awesome service we got and the amazing reception, it was absolutely worth it. Photos & Overview. We received so many compliments on the food after the wedding too. This was one of the main reasons we selected this venue. She even stayed for most of the wedding reception to make sure everything went smoothly. The food is amazing and the water views and rooms are brea My husband and I got married on November 12, 2016 at the beautiful Water's Edge Resort. It was at that moment, that we knew we found our wedding reception place! We got married on the lawn by the water which was stunning and had a reception under the tent. alongside Joanna produced such a flawless wedding ceremony/reception that it has me looking into the venue for my upcoming wedding in 2017. Best Wishes, i must have asked her 5 million questions throughout the course of our 9 month engagement and she was so knowledgeable and helpful every time.. even if it was the 6th time that day i was calling her. er was AMAZING! River's Edge Marina Up to 140 guests. Samantha D. Great Wedding Venue! Overall it was a great experience for local and out of town folks and I'm so glad Waters Edge could accommodate us- thank you! Second, the rooms there are wicked expensive and just ok. We hosted our daughters wedding at the WE in August. We can't wait to go back! We were rather disappointed by the many issues we encountered. Water's Edge Resort and Spa - Venue - Westbrook, CT - WeddingWire Weddings Wedding Venues Hotel Weddings Connecticut Hartford Westbrook Water's Edge Resort and Spa in x4 Couples' Choice Awards Water's Edge Resort and Spa 4.7 Very good 107 reviews Westbrook, CT Visit website $21k - $28k For 100 Guests Up to 300 guests Availability We ended up cancelling our short honeymoon to just enjoy the amenities of Water's Edge. Having eaten there many times before, I knew the food was great. It was a rocky road dealing with Water's Edge throughout the planning process. Be mindful that everything is an additional charge. She is readily available to answer any questions and concerns, which helped lessen the stress of wedding planning. It was truly a perfect day and Joanna and the entire staff at Water's Edge helped to make my fairy tale wedding a dream come true! As a timeshare owner at the resort I have s Less than a month ago my husband and I hosted our wedding weekend at Water's Edge. I did a sunrise wedding at the Watersedge and it had never been done there before. ), very personable, and made the whole process fun. I loved the idea of a new beginning and it was such a beautiful ceremony overlooking the beach at 7am! The venue is beautiful from the villas we stayed in and got ready in the morning of, to the patio where cocktail hour was, to the ballroom where our reception was. Search reviews. We were so well-fed that we were actually full come dinner time, at which point Elton even offered to wrap up our food! Waters Edge Resort and Spa is a full-service venue with on-site catering and wedding coordinators. I would definitely recommend the Water's Edge Resort and Spa! We had our wedding at Water's Edge on 10/7/2017. I highly recommend this beautiful hotel because it's so much more than a hotel and spa, they really make you feel like home and want you to have the best wedding. Again, the staff really pulled together for the day of, but the way they handled the process was unprofessional, unsettling, and confidence-crushing. erfect! Thank you!! Kate was responsive to all of our emails and questions, she was able to provide Kate Layman the wedding coordinator & the team at the Waters Edge in Westbrook CT really made an impression on us, they were GREAT. Everything turned out amazing. Everything was done to the letter, went off without a hitch. About Us; Directions; FAQ; Live Web Cam; . All of our guests commented about the delicious food, excellent staff, and beautiful venue. Kate was amazing!!!! Elton was the food/beverage service staff assigned to my husband and is groomsmen throughout the evening; Elton made sure the guys did not go hungry and/or thirsty and they were very pleased with his service. Our guests could not say enough about that entree! There was no request that she couldn't handle, and she was always available to answer any and all questions. From beginning to end, everything went so smoothly and so perfect! Also our youngest daughter has severe food allergies and the chef was made aware and they were able to accommodate her and make sure there was no cross contamination or any of the foods she was allergic to in her food. They seemed a little more expensive than other venues that we looked at up front but when we took into account everything that was included it actually turned out to be pretty comparable to the other venues. It was perfect. Perfect and just what we had hoped for. Her attention to detail and timely correspondence made the planning process seamless. She was completely thorough, taking careful note of all of the food additions we made (and we made a lot! She was professional and communicated with us on a timely basis starting with when we booked our daughters wedding back in May 2019. He was amazing! We have heard from multiple relatives that it was "the best" wedding they ever attended. wedding package we chose but when we didn't meet that with the guest number she added items to our menu like extra desserts and wine so we could meet the minimum. They were even there when I had a mishap w/my veil as I walked down the aisle. The hotel rooms are expensive and so are the restaurants but its convenient to be right on site. We had a lot of special requests that the venue was able to accommodate and we had a beautiful event that we will always treasure. nd the resort is absolutely gorgeous! Perfect setting! We loved every minute celebrating our wedding at Water's Edge because of the venue, quality of service and the staff. The bridal attendant could not have been more attentive and even brought us champagne while we were still taking pictures with the photographer at the shoreline during cocktail hour. We had an absolutely amazing wedding weekend. The attention to detail Kate & Peter went out of their way to meet almost every request (including flying the pride flag for our ceremony), Our guests have used; special, classiest and amazing to describe the weekend the best wedding they ever attended, and a year later theyre still talking about it, truly a spectacular place and staff. r desirable. The day of the rehearsal we dropped off everything for the reception with her and when we arrived for the reception the next day, everything was all set! Dedicated Wedding Website; Request More Information; Meetings. She was able to calm my nerves. ssional and incredibly responsive and helpful. The grounds were beautiful and the views of the sound spectacular. I received so many compliments on how beautiful the ceremony and reception were, and how wonderful the food was! We were very impressed with the grounds, the food We celebrated our wedding at Water's Edge this past summer. Just be clear with you want and what the charge is and there will be no surprises at the end. I could keep going and going about what an amazing place this is! but that there was an event directly after ours that would interfere with our WEDDING CEREMONY." le staying on top of all the little details. The food was delicious and the staff members did a phenomenal job. My guests are still raving about how amazing everything was and we couldn't be more thrilled to have had our wedding at the Water's Edge. We received many compliments on the venue and the food. - Mike & Alexandra. Cindy did work with me to find an alternative location to use that worked out nicely. I've heard concerns about getting married at a venue that's also a resort, for example, "there's going to be people in bikinis in your wedding pictures!". This had me so nervous that they accidentally booked two events in the same ballroom. The Waters Edge at Giovanni's hosts corporate events, weddings, rehearsal dinners, and bridal showers at their elegant water view location in Darien, Connecticut. Thank you! We were already familiar with the location as we visited several times before for the amazing Sunday brunch. I really loved Water's edge. The Resort. My bridesmaids and I stayed in a three room suite the night before, which was fantastic, and my husband and I upgraded to a King room with a sitting area. Highly recommend it. Love the food and the hotel". Bottom line.beautiful place, great staff, wonderful experience!!! thank you! I married the love of my life at Water's Edge on July 18, 2015 and it was a dream come true all the way around. From the staff, the views, the foodit is absolutely perfect. tayed at the hotel for two nights and our room reservation got messed up somehow. Kate, our wedding coordinator was fabulous throughout the whole wedding planning process. Kate met with us on several occasions prior to the wedding, responded to our calls and e-mails in a timely manner, and followed up with us if we were forgetting or falling behind on something. Aug 27, 2018 - Explore Greenwich Event Planning's board "The Water's Edge Darien, CT Wedding Venue", followed by 401 people on Pinterest. Tremendous windows provide natural light and views of the waterfront while wood . Maggie Bascom was our final coordinator there and she did a great job, as well as Nicole. They were so organized and helped us with all of our needs. But the service is definitely second to none. From the planning that started a year ago to My husband and I were absolutely thrilled with our wedding reception this past weekend. Maggie was taking care of vendors, family, wedding party, etc. We ended taking picture a another beach closer to where my church was and we nailed the sunset beautifully. The setting with the water in the background was beautiful. Our wedding event flowed smoothly because Joanna and her team are so efficient and very good at what they do.
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